Personal Case Studies

The public sector and sustainability holds incredible potential to transform experiences and drive impact. With a user-centric approach, it considers the holistic perspective, encourages co-creation, ensures seamless experiences, fosters social impact, and enables continuous improvement. That's why I am deeply passionate about service design - it empowers organizations to create meaningful, user-centred solutions that make a positive difference in people's lives. Here, you will find a collection of my personal service design case studies, each focused on driving social change, enhancing public health, improving public service experiences, and creating a positive social impact and sustainable living.